The new Marlow Banking Hub opened today in Marlow Library. The Banking Hub will be open on Monday-Friday from 9am-5pm providing a counter service for day-to day transactions such as cash withdrawals, deposits, paying of bills, change-giving and topping up gas and electricity.
Community bankers from five different banks will be available in the Hub on specific days of the week. There is a private space where you can speak to a community banker about more complicated banking enquiries, like payments and transfers, managing your account, and how to use online banking. No appointment needed, just call in.
Current schedule of community bankers :
- Mondays – Lloyds (from June 30th)
- Tuesdays – NatWest
- Wednesdays – HSBC (start date tbc)
- Thursdays – Santander
- Fridays – Barclays
The Library is the Hub’s temporary home until a permanent town centre location has been found. Cash Access UK, who set up the Banking Hubs, are working on finding a permanent site now.
Over the last few years one by one all the banks have closed in Marlow town centre, leaving residents and businesses with limited local banking services. Whilst online banking is convenient for many people, there is still a need for the face-to-face services banks used to provide and are very much missed by residents and businesses.
The Banking Hub is the result of a community request for a Cash Access Assessment made by Bucks Councillor for Marlow Carol Heap earlier this year.
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Cash Access UK carried out a detailed needs assessment and recommended the Banking Hub for Marlow.
Councillor Heap (2nd left in photo above) said ‘’ I am delighted to have been able to initiate this Banking Hub for Marlow. The response from residents and business has been overwhelmingly positive and I look forward to seeing the Hub develop into a true community asset that will benefit both residents and businesses in our busy town and the surrounding area. ‘’